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PUBLIC ADMINISTRATION RESEARCH METHODS: TOOLS FOR EVALUATION AND EVIDENCE-BASED PRACTICE tcs-3 Excellent in erasability (on glossyThe best decisions made by public managers are based not on instinct, but on an informed understanding of whats happening on the ground. The policy may be directed by ideology, but it must also be founded on reality. The challenge of making the right decisions as a public manager is often, therefore, based on the need for rigorous, actionable research. Now in a thoughtfully revised second edition, this textbook shows students of Public Administration